XML file open error

A -6013 error is a file open failure.

There are two possibilities:

1) Files were created by one user, and a second user does not have sufficient permissions for those files.

2) one or more of the files in the WorkDir became corrupt, possibly during a system or application crash.

Solution

1) Check file permissions for the user in question, read/write is required.

2) Unless you are using consumption tokens, it is always safe to delete the WorkDir and its contents (they will be re-created during app startup). If you are using consumption tokens, delete all files in the WorkDir except the license file.

Error Codes